Centralized repository for storing and organizing case-related information, documents, and communication. Ability to assign unique identifiers to cases for easy reference.
Upload, store, and organize documents related to each case. Version control and access controls to ensure data security.
Shared calendars, discussion boards, and chat features to facilitate communication among team members. Real-time collaboration to ensure everyone is on the same page.
Assignment of tasks to specific team members or departments. Creation of workflows with defined steps and dependencies to guide case progression.
Logging and tracking of all communication related to a case, including emails, notes, and messages. Communication history for reference and audit purposes.
Automate routine tasks and notifications based on predefined triggers or events. Increase efficiency by reducing manual intervention.
